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Outage in Descript

Avatar Outage

Resolved Major
November 02, 2026 - Started 1 day ago - Lasted about 6 hours

Incident Report

Summary AI Generated

Descript's Avatars feature was unavailable for approximately 5.6 hours due to a downstream issue with the underlying models. The outage rendered Avatars completely non-functional during this period. Functionality was fully restored and confirmed stable by the end of the incident.

We have identified a downstream issue with models used for the Avatars feature, causing them to be unavailable. We'll provide an update as soon as functionality is restored.

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Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 11/02/2026 10:56PM

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

IDENTIFIED 1 day ago - at 11/02/2026 06:27PM

We have identified a downstream issue with models used for the Avatars feature, causing them to be unavailable. We'll provide an update as soon as functionality is restored.

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