Descript's Avatars feature was unavailable for approximately 5.6 hours due to a downstream issue with the underlying models. The outage rendered Avatars completely non-functional during this period. Functionality was fully restored and confirmed stable by the end of the incident.
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Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
We have identified a downstream issue with models used for the Avatars feature, causing them to be unavailable. We'll provide an update as soon as functionality is restored.
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