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Outage in Deviniti Cloud Apps

Temporarily degraded performance due to Forge migration

Resolved Major
January 30, 2026 - Started about 2 months ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating an outage for the Issue Templates app. Affected functionalities: - Structure creation, - Issue linking, - Automation and REST API issue creation.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/06/2026 11:13AM

All fixes have been deployed, and affected functionality appears to be fully restored. We are no longer seeing related errors, and services are operating normally.

MONITORING about 2 months ago - at 02/04/2026 11:28AM

Most reported issues have been resolved, and the platform is operating normally for the majority of users.
We are about to deploy an update restoring scope behavior to its previous state, which will address the remaining reports from a small number of customers. One additional edge case is still being investigated.
Our engineering team is actively working on this and coordinating with Support. We will provide another update once it's available.

MONITORING about 2 months ago - at 01/30/2026 03:50PM

We have deployed fixes for the majority of the reported issues. Our team is now focused on resolving a few remaining edge cases to ensure full stability. We will provide another update as soon as we have more information.

IDENTIFIED about 2 months ago - at 01/30/2026 12:56PM

The issue has been identified, and we are currently working on the fix.

INVESTIGATING about 2 months ago - at 01/30/2026 08:38AM

We are currently investigating an outage for the Issue Templates app. Affected functionalities:
- Structure creation,
- Issue linking,
- Automation and REST API issue creation.

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