Outage in Deviniti Cloud Apps

Delays in Jira webhook delivery

Resolved Minor

April 30, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We started observing degraded performance of our application. While using our plugin, you may experience delays. This issue is related to delays in Jira webhook delivery. Atlassian has identified the root cause on their side and is currently deploying a fix - https://jira-software.status.atlassian.com/

Components affected

Deviniti Cloud Apps Extension for JSM Deviniti Cloud Apps Issue Templates Deviniti Cloud Apps Azure AD Attributes Sync for Jira

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/30/2026 03:00PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/30/2026 02:40PM

Atlassian has deployed a fix to address the intermittent delays in Jira webhook delivery. The impact on our applications appears to have decreased. We are actively monitoring the situation and will confirm full recovery once it is verified.

We will provide a further update as soon as more information is available.

MONITORING about 1 month ago - at 04/30/2026 10:54AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 04/30/2026 10:36AM

We started observing degraded performance of our application.
While using our plugin, you may experience delays. This issue is related to delays in Jira webhook delivery.
Atlassian has identified the root cause on their side and is currently deploying a fix - https://jira-software.status.atlassian.com/

Latest Deviniti Cloud Apps outages

Degraded Performance: Delays in Plugins due to delays in Forge triggers - 24 days ago

Degraded Performance: Delays in Plugins due to Atlassian Service Outage - 27 days ago

Extension for JSM - degraded performance and delay - about 1 month ago

Issue templates for Jira Cloud - degraded performance and delay - about 1 month ago

Potential outage of Queues for Jira & JSM due to an Atlassian incident - 3 months ago

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