Outage in Deviniti Cloud Apps

Delays in Jira webhook delivery

Resolved Minor

April 30, 2026 - Started 9 days ago - Lasted about 5 hours
Official incident page

Incident Report

We started observing degraded performance of our application. While using our plugin, you may experience delays. This issue is related to delays in Jira webhook delivery. Atlassian has identified the root cause on their side and is currently deploying a fix - https://jira-software.status.atlassian.com/

Components affected

Deviniti Cloud Apps Extension for JSM Deviniti Cloud Apps Azure AD Attributes Sync for Jira Deviniti Cloud Apps Issue Templates

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/30/2026 03:00PM

This incident has been resolved.

MONITORING 9 days ago - at 04/30/2026 02:40PM

Atlassian has deployed a fix to address the intermittent delays in Jira webhook delivery. The impact on our applications appears to have decreased. We are actively monitoring the situation and will confirm full recovery once it is verified.

We will provide a further update as soon as more information is available.

MONITORING 9 days ago - at 04/30/2026 10:54AM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 04/30/2026 10:36AM

We started observing degraded performance of our application.
While using our plugin, you may experience delays. This issue is related to delays in Jira webhook delivery.
Atlassian has identified the root cause on their side and is currently deploying a fix - https://jira-software.status.atlassian.com/

Latest Deviniti Cloud Apps outages

Degraded Performance: Delays in Plugins due to Atlassian Service Outage - 1 day ago

Extension for JSM - degraded performance and delay - 11 days ago

Issue templates for Jira Cloud - degraded performance and delay - 11 days ago

Potential outage of Queues for Jira & JSM due to an Atlassian incident - about 2 months ago

Issue with redirecting to the request page - 2 months ago

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