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Outage in DevRev

Performance Degradation: Delayed Execution of Workflows (Timeline Comments & ...

Resolved Major
September 25, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

DevRev experienced a 12-minute performance degradation affecting workflow execution, causing delays in triggering timeline comment and event-based workflows. The incident impacted Timeline, Conversation and Ticket Management, and the main application at app.devrev.ai. The issue was resolved and normal performance restored.

The issue causing delays in processing timeline comments and event-based workflows has been fully resolved. All queued workflows have caught up, and execution times have returned to normal performance levels.

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