Outage in DevRev
Increased Email Delivery latencies for AP-South Region
Resolved MinorIncident Report
Summary AI Generated
DevRev experienced increased email delivery latencies in the AP-South region for approximately 20 minutes, impacting Conversation and Ticket Management as well as overall application performance on app.devrev.ai. The issue caused delays in email deliveries and degraded application responsiveness for users in the affected region. The team worked to resolve the incident and restore normal service levels.
We apologise for the disruption. The issue has been resolved, and incoming emails are now processing normally. All pending emails have been processed, and email-based conversations and tickets are functioning as expected.
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