Outage in DevRev
Delays in processing timeline comments and events (US region)
Resolved MinorIncident Report
Summary AI Generated
DevRev experienced degraded performance in the US region for approximately 48 minutes, causing delays in processing timeline comments and events. The incident affected Issue Management, Timeline, and Conversation and Ticket Management components. Service was restored following investigation by the team.
The delay in processing timeline comments and events has been resolved, and all delayed events have now been processed. SLA/OLA tracking, workflows triggered by timeline activity, and dashboards that use timeline data are back to normal. No data was lost.\
We're sorry for the disruption this caused, and thank you for your patience.
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