DevRev Outage History

DevRev experienced a minor outage affecting AirSync functionality for 1.5 hours. The issue was caused by DNS resolution problems that impacted the main application at app.devrev.ai. The engineering team investigated and worked toward resolving the DNS-related root cause.

DevRev experienced a major service incident affecting Computer systems, causing unresponsiveness for users. The technical team actively worked to resolve the issue and restore normal service. The incident was resolved after 16 minutes of downtime.

DevRev experienced an issue where their Computer service was not returning expected results when using backend SQL queries. This resulted in users receiving unexpected results or no results at all from their queries. The engineering team investigated and resolved the issue after 1.5 hours of service disruption.

DevRev experienced delayed event processing in their us-east-1 cluster, affecting Issue Management, Timeline, Conversation and Ticket Management, and both their main application and API services. The incident was classified as minor and lasted 40 minutes before being resolved by the engineering team.

DevRev experienced login issues that prevented users from accessing their organization services through the main application (app.devrev.ai). The outage was caused by a temporary service disruption and lasted 76.4 hours. The login problems have been fully resolved and services are now functioning normally.