Outage in Dexcom

Follow Push Notifications are being delayed

Resolved Minor
January 27, 2023 - Started over 2 years ago
Official incident page

IsDown continuously monitors the Dexcom status page and multiple sources to provide up-to-date information. Check back with us for the latest Dexcom uptime status.

Outage Details

Follow App is receiving real time CGM readings when open but is not receiving real time push notifications. Push notifications are being delayed by 2 hours or more
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/28/2023 04:58AM

Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.

INVESTIGATING over 2 years ago - at 01/28/2023 02:35AM

We are still working on it. New updates will be posted here until service is restored.

INVESTIGATING over 2 years ago - at 01/28/2023 12:52AM

We are still working on it. New updates will be posted here until service is restored.

INVESTIGATING over 2 years ago - at 01/27/2023 08:48PM

We are still working on it. New updates will be posted here until service is restored.

INVESTIGATING over 2 years ago - at 01/27/2023 05:37PM

We are still working on it. New updates will be posted here until service is restored.

INVESTIGATING over 2 years ago - at 01/27/2023 03:28PM

We are still working on it. New updates will be posted here until service is restored.

INVESTIGATING over 2 years ago - at 01/27/2023 01:34PM

Follow App is receiving real time CGM readings when open but is not receiving real time push notifications. Push notifications are being delayed by 2 hours or more

Latest Dexcom outages

Performance Issue - Clarity - 6 days ago
Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US - about 1 month ago
Performance Issue - User Registration - about 1 month ago
Degraded Performance - Follow App and Stelo Insights - Push Notification Prod US - about 2 months ago
Performance Issue - Follow App - 3 months ago

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