Outage in DEXIS Services

DEXIS IS Connect/DEXIS IS ScanFlow are currently unavailable

Resolved Minor
May 05, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Our products rely on a third part component Azure ADB2C (Active Directory B2C). This component is currently unavailable. The next update will be provided in 120 minutes, or as events warrant.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/05/2024 10:30PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/05/2024 10:03PM

Azure team have deployed a configuration change as a mitigation step, and are seeing gradual recovery in service health.
We continue to monitor the progress of the mitigation.

IDENTIFIED over 1 year ago - at 05/05/2024 08:53PM

Azure team have identified the root cause of this issue. Azure team are deploying a configuration change as a potential mitigation step which is in progress.

IDENTIFIED over 1 year ago - at 05/05/2024 07:25PM

Azure team have identified the root cause of this issue and they have a potential mitigation plan in-progress.

INVESTIGATING over 1 year ago - at 05/05/2024 05:22PM

Our products rely on a third part component Azure ADB2C (Active Directory B2C).
This component is currently unavailable.
The next update will be provided in 120 minutes, or as events warrant.

Latest DEXIS Services outages

DEXIS IS Connect/DEXIS IS ScanFlow are currently being impacted by a widespread outage from Microsoft Azure - 2 days ago
Integration between DEXIS IS Connect and SPARK is currently unavailable - about 1 month ago
DEXIS IS Connect is currently unavailable - 8 months ago
IS Connect Service partially unavailable - over 1 year ago
IS Connect Service Unavailable - over 2 years ago

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