Outage in DEXIS Services

DEXIS IS Connect/DEXIS IS ScanFlow are currently being impacted by a widespread outage from Microsoft Azure

Resolved Major
October 29, 2025 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

Our products are currently impacted by a widespread outage from Microsoft Azure. The next update will be provided in 30 minutes, or as events warrant. For more info, you can consult Microsoft Azure status page https://azure.status.microsoft/en-us/status
Components affected
DEXIS Services DEXIS IS Connect

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/30/2025 12:39AM

All Microsoft Azure Services have fully recovered and are operating as expected. We have validated system stability and are now resolving this incident.

MONITORING 2 days ago - at 10/29/2025 11:05PM

Microsoft Azure is continuing to observe recovery across affected services. Our systems remain stable, and we're monitoring closely.

MONITORING 2 days ago - at 10/29/2025 10:02PM

Services seems to be stabilized and are now operational. We will continue to monitor for stability.

MONITORING 2 days ago - at 10/29/2025 08:53PM

The Azure team has deployed their "last known good" configuration, and we are seeing gradual recovery in service health.
We will continue to monitoring the service health closely.

MONITORING 2 days ago - at 10/29/2025 05:41PM

Our products are currently impacted by a widespread outage from Microsoft Azure. The next update will be provided in 30 minutes, or as events warrant. For more info, you can consult Microsoft Azure status page https://azure.status.microsoft/en-us/status

Latest DEXIS Services outages

Integration between DEXIS IS Connect and SPARK is currently unavailable - about 1 month ago
DEXIS IS Connect is currently unavailable - 8 months ago
DEXIS IS Connect/DEXIS IS ScanFlow are currently unavailable - over 1 year ago
IS Connect Service partially unavailable - over 1 year ago
IS Connect Service Unavailable - over 2 years ago

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