Outage in DialogTech
Call Recordings - Degraded Performance - 6/27/2022
Resolved Minor
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Outage Details
We are currently investigating an issue whereby a small percentage of call recordings are unavailable via the DialogTech platform and its APIs.
Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 06/27/2022 08:33PM
We are continuing to monitor for any further issues.
MONITORING
over 3 years ago - at 06/27/2022 06:32PM
The cause of the issue has been fixed and we are continuing to monitor its success. The team is currently investigating the full impact and the recoverability of any remaining missing call recordings.
IDENTIFIED
over 3 years ago - at 06/27/2022 05:50PM
The issue has been identified and we have taken initial steps to successfully mitigate the problem from occurring on most new call recordings.
INVESTIGATING
over 3 years ago - at 06/27/2022 02:25PM
We are currently investigating an issue whereby a small percentage of call recordings are unavailable via the DialogTech platform and its APIs.
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