Call timeouts, failures, and no audio

We've made a configuration change in our call processing platform, we've not observed any call processing failures in the meantime and continue to monitor.

Calls have been connecting normally without timeouts for approximately the past hour. We're still monitoring and working towards resolution.

Intermittent call failures continue, we're still working to resolve this.

Call failures and timeouts are occurring intermittently.

We've mitigated the call processing issue and calls will process normally at this time. We're continuing to investigate the causes for this incident and will provide more information after resolution.

We're working to fix call processing issues now. Most calls will complete at this time.

We're still investigating.
Previous update indicated issues with call transport, in actuality this affects our ability to process and complete calls.

We're looking into problems with call processing. Some calls will fail to complete, time out, or may experience no audio.