Outage in Dialpad Japan
Some customers may be experiencing issues making or receiving calls.
Resolved MajorIncident Report
We are investigating a potential outage for some customers.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/20/2026 09:21AM
This incident has been resolved.
MONITORING
3 days ago - at 10/20/2026 08:57AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 10/20/2026 07:28AM
Customers are still experiencing issues on some types of devices and the engineering team is continuing their investigation.
MONITORING
4 days ago - at 10/20/2026 05:17AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 10/20/2026 04:54AM
The issue has been identified and service is starting to recover with the fix. We are currently working on full recovery. Next update in 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 04:16AM
We are continuing to test the fix. Next update within 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 03:46AM
Our engineering team is currently testing a potential fix. We will provide an update within the next 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 03:16AM
We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 02:45AM
We are continuing to investigate this issue. Our engineering team is actively working on a resolution. Next update within 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 02:18AM
We are continuing to investigate the issue. Next update in 30 minutes.
INVESTIGATING
4 days ago - at 10/20/2026 01:44AM
We are investigating a potential outage for some customers.
Latest Dialpad Japan outages
Service degradation affecting some IVR Customers - about 1 month ago
Investigating degraded calling performance for some EU numbers and destinations - about 2 months ago
Potential partial inbound call failures - about 2 months ago
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