Outage in Dialpad Japan
Some customers may be experiencing issues with devices.
Resolved MinorIncident Report
We believe the issue is primarily impacting customers whose networks have trouble with large DNS records or those using Grandstream ATA devices. Our team is working on a resolution. We will update when it is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/20/2026 09:54PM
This incident has been resolved.
MONITORING
3 days ago - at 10/20/2026 08:22PM
We've resolved issues for most customers by now.
MONITORING
3 days ago - at 10/20/2026 04:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 10/20/2026 03:49PM
We believe the issue is primarily impacting customers whose networks have trouble with large DNS records or those using Grandstream ATA devices. Our team is working on a resolution. We will update when it is resolved.
Latest Dialpad Japan outages
Service degradation affecting some IVR Customers - about 1 month ago
Investigating degraded calling performance for some EU numbers and destinations - about 2 months ago
Potential partial inbound call failures - about 2 months ago
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