Outage in Dialpad
Supervisor monitor screens for digital channels unavailable
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This issue has been resolved. The monitor digital feature on the Ai Contact Center page has been re-enabled.
The root causes of the performance issues encountered on the digital contact center monitoring pages have been pinpointed. We are actively engaged in developing a resolution and anticipate its deployment within the next four hours. All other functionalities are operating as intended.
We are continuing to investigate this issue.
We are currently investigating this issue.
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