Outage in Dialpad

Live Contact Center Dashboard unable to load

Resolved Minor
November 13, 2024 - Started about 20 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating a potential outage for some customers where the Live Dashboard for Contact Centers (https://dialpad.com/contactcenters/dashboard) is not loading.
Components affected
Dialpad Analytics
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 11/13/2024 09:26PM

The incident has been resolved. All graphs on the dashboard are fully functional.

MONITORING about 19 hours ago - at 11/13/2024 09:11PM

We've identified the issue and this should be resolved. We are monitoring to make sure that is the case.

INVESTIGATING about 20 hours ago - at 11/13/2024 08:36PM

We are investigating a potential outage for some customers where the Live Dashboard for Contact Centers (https://dialpad.com/contactcenters/dashboard) is not loading.

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