Outage in Dialpad

Live Contact Center Dashboard unable to load

Resolved Minor
November 13, 2024 - Started 20 days ago - Lasted about 1 hour
Official incident page

Need to monitor Dialpad outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dialpad, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a potential outage for some customers where the Live Dashboard for Contact Centers (https://dialpad.com/contactcenters/dashboard) is not loading.
Components affected
Dialpad Analytics
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/13/2024 09:26PM

The incident has been resolved. All graphs on the dashboard are fully functional.

MONITORING 20 days ago - at 11/13/2024 09:11PM

We've identified the issue and this should be resolved. We are monitoring to make sure that is the case.

INVESTIGATING 20 days ago - at 11/13/2024 08:36PM

We are investigating a potential outage for some customers where the Live Dashboard for Contact Centers (https://dialpad.com/contactcenters/dashboard) is not loading.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime