Outage in DigiCert

DigiCert/QuoVadis Alert - PrimoSign Services are down

Resolved Major
June 26, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

DigiCert/QuoVadis Alert - PrimoSign Production We are currently experiencing a technical problem with our PrimoSign Services system and are working to resolve the issue as quickly as possible. Quovadis customers are unable to issue certificates using Primosign as this time. We are tracking this issue under Case# 03444499 Telephone: +41 71 228 98 98 Email: support.ch@digicert.com We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support
Components affected
DigiCert DSS-Engine Production
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/26/2023 10:51AM

This incident has been resolved.

MONITORING over 2 years ago - at 06/26/2023 10:16AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 06/26/2023 09:53AM

DigiCert/QuoVadis Alert - PrimoSign Production

We are currently experiencing a technical problem with our PrimoSign Services system and are working to resolve the issue as quickly as possible.

Quovadis customers are unable to issue certificates using Primosign as this time.

We are tracking this issue under Case# 03444499

Telephone: +41 71 228 98 98

Email: support.ch@digicert.com

We apologize for any inconvenience this may cause you.

DigiCert/QuoVadis Support

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