Outage in DigiCert

True-Sign V Authentication Degradation with CH DigiCert ONE Document Trust Manager

Resolved Major
October 05, 2023 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating an issue with True-Sign V authentication for DigiCert ONE Document Trust Manager.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/05/2023 04:14PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 10/05/2023 04:10PM

We are currently having issues with the TrueSign V application

IDENTIFIED almost 2 years ago - at 10/05/2023 04:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 10/05/2023 04:09PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 10/05/2023 11:42AM

We are continuing to investigate the issue with True-Sign V authentication for DigiCert ONE Document Trust Manager.
Engineering team is working to identify the cause of the issue.

INVESTIGATING almost 2 years ago - at 10/05/2023 07:40AM

We are currently investigating an issue with True-Sign V authentication for DigiCert ONE Document Trust Manager.

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