Outage in DigiCert

Customer signings are failing for Primosign, QuoVadis Signing service, SIX Terravis and SealSign

Resolved Major
February 26, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating the issue with our SRE and Engineering team.
Components affected
DigiCert DSS-Engine Production
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/26/2024 11:14AM

The issues on Quovadis SealSign, Six TerraVis and PrimoSign has been identified and fixed.
All signing services are now fully functional.

INVESTIGATING 10 months ago - at 02/26/2024 09:31AM

Issue on Quovadis Signing Service application is now fixed and is working as expected.
SRE and Engineering team actively troubleshooting on the issues of Quovadis Sealsign, Six TerraVis and Primosign issues.

INVESTIGATING 10 months ago - at 02/26/2024 07:55AM

We are currently investigating the issue with our SRE and Engineering team.

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