Outage in Digital Pharmacist
Pharmacy Dashboard Experience - Login Issues
Resolved MajorIncident Report
Summary AI Generated
Digital Pharmacist experienced a major login issue affecting the Pharmacy Dashboard Experience, preventing clients from accessing their dashboards and messaging functionality. The incident impacted the Inbox/Messaging and Pharmacy Dashboard components for 3.2 hours. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/22/2026 10:29PM
This incident has been resolved.
MONITORING
16 days ago - at 04/22/2026 07:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 04/22/2026 07:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 04/22/2026 07:19PM
We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.
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