Outage in Digital Pharmacist
Patients Unable to Create Accounts or Login
Resolved MinorIncident Report
Summary AI Generated
Digital Pharmacist experienced a 19.1-hour outage where patients were unable to create accounts or login to the system. The incident affected mobile app services, messaging functionality, and refill processing capabilities. The issue was identified and resolved with a fix implemented on April 28th.
We are currently investigating this issue.
Components affected
Digital Pharmacist Mobile App Services Digital Pharmacist Inbox / Messaging Digital Pharmacist Refill ProcessingTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/28/2026 02:32PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 04/28/2026 01:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 04/27/2026 07:28PM
We are currently investigating this issue.
Latest Digital Pharmacist outages
Pharmacy Dashboard Experience - Login Issues - 16 days ago
Pharmacy Dashboard Experience - Login Issues - 17 days ago
Outage - IVR Dashboard - over 1 year ago
Outage - Pharmacy Dashboard - over 1 year ago
Outage - Pharmacy Dashboard - over 1 year ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
