Outage in DigitalOcean
Gradient AI Platform agents and services Accessibility
Resolved MajorIncident Report
Summary AI Generated
DigitalOcean's Gradient AI Platform experienced a major outage lasting 5.4 hours, causing agents and services to become inaccessible with users experiencing failures and unresponsiveness when attempting to use these features. The engineering team identified the root cause and implemented a fix, fully restoring service functionality. All agents are now operational and the system is being monitored for stability.
We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.
Need to monitor DigitalOcean outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 03/20/2026 02:14PM
Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.
MONITORING
about 11 hours ago - at 03/20/2026 02:04PM
A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed.
IDENTIFIED
about 14 hours ago - at 03/20/2026 11:05AM
We've identified the issue and are actively working to restore the affected services. We're making steady progress and closely monitoring the situation. Further updates will be shared as they become available.
IDENTIFIED
about 15 hours ago - at 03/20/2026 09:51AM
We’ve identified the issue and are currently working on restoring the services. We’ll continue to provide updates as progress is made.
INVESTIGATING
about 17 hours ago - at 03/20/2026 08:50AM
We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.
Latest DigitalOcean outages
App platform seeing delays in deployments across FRA1 region - about 15 hours ago
Gradient AI model availability - 3 days ago
Degraded performance with BYOK Anthropic models - 6 days ago
Delay in App Platform Deployments - 7 days ago
Newly Created Managed Kubernetes Nodes - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
