Outage in Diligent
Third Party Manager - Risk ratings are not appearing for some third-party profiles
Resolved Major
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Outage Details
Components affected
Diligent Third-Party Manager (North America - US)Latest Updates ( sorted recent to last )
This incident has been resolved.
Update 3
Conditions
- The incident is in a mitigated state
- Incident Response has mitigated the incident by manually running a utility in the tool
Actions
- Client Support has a mechanism in place to address incomming reports of the incident for the forseeable future
Needs
- RCA by the Dev team
A fix has been implemented and we are monitoring the results.
Some customers in the US region are not seeing risk ratings in Third Party Manager
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