Is Diligent Down? Check the current Diligent status

Diligent is having a major outage

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Active incident

DMI - Users are unable to load landing page dashboards or generate search results

started about 19 hours ago

Multiple pages are unavailable for users globally when trying to load landing page dashboards or generate search results

Diligent issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Diligent problems

  • E

    Emma

    22 days ago

    Log in and receiving "An unexpected error occurred. Please refresh the page and try again later." Can not do anything

  • A

    Alison

    22 days ago

    Board & Leadership - Boards I was using Diligent Boards but then started getting the following message An unexpected error occurred. Please try again later.

  • F

    Fiona

    2 months ago

    I cant get into the iOS app or to the web version of diligent, it is just swishing as if its trying to start but doesn't

  • M

    M

    3 months ago

    Can’t log into director log in

  • L

    Lesley

    4 months ago

    Keep getting Connectivity issue message when I synch documents in Reading Room

  • E

    Emma

    5 months ago

    Diligent Boards is not loading - can't access any current books.

  • D

    Dee

    5 months ago

    Same problem - I was in the middle of uploading and was kicked out. Now cannot even log in - message is "The service encountered an unexpected error". Trying to get in touch with support but am number 62 in the queue.

  • J

    Jenny

    5 months ago

    I am unable to login to Boards Australia. I keep getting error message "The service encountered an unexpected error" and "User name not recognized or password incorrect". I was just on diligent this afternoon

  • I

    Indi

    5 months ago

    Boards will not load at all

  • K

    Kattie

    5 months ago

    SIte won't load. Saying there is an error

  • B

    Barbara

    8 months ago

    App kicked me off. No longer recognizing my PW

Diligent outage history

IsDown has tracked 217 incidents since started monitoring Diligent status in April 2024.

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Diligent outages in the last 30 days

Number of Incidents

20 issues

Last incident

1 days ago

Check Diligent components, services, or regions current status in real-time

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Stay informed about Diligent status changes

IsDown offers an easy way to monitor Diligent with maximum flexibility

Major Outages Notifications

IsDown monitors Diligent for major outages. A major outage is when Diligent experiences a critical issue that severely affects one or more services/regions. When Diligent marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Diligent status page for minor outages. A minor outage is when Diligent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Diligent status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Diligent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Diligent and all their 378 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Diligent and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Diligent down today?

Diligent is down. You can check Diligent status and incident details on the top of the page. IsDown continuously monitors Diligent official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Diligent status?

Diligent seems to be having problems. You can check Diligent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Diligent outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Diligent slow today?

Yes, Diligent might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Diligent outages detected?

IsDown monitors the Diligent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Diligent outage?

Diligent last outage was on December 20, 2024 with the title "DMI - Users are unable to load landing page dashboards or generate search results"

Diligent not working for you? How do I know if Diligent is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Diligent status and outages?
Why use IsDown to monitor Diligent instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Diligent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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