Diligent Status. Is Diligent Down?

Check if Diligent is down, recent outages, user-reported issues, and outages map.

Is Diligent down right now? What's the current status?

Diligent is undergoing maintenance

Maintenance Advisory - Entities in All Regions

started about 4 hours ago

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Having problems with Diligent?

 

Diligent service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Diligent status data.

Diligent Outage Map

View Diligent Outage Reports Map

Recent Diligent Outages and Downtime History

IsDown has tracked 268 incidents since started monitoring Diligent status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 09, 2025
08:48 AM EDT
 Major BoardEffect - Users Are Unexpectedly Being Logged Out in the US region about 2 hours
Oct 08, 2025
10:25 PM EDT
 Major Diligent ESG - Users from APAC region unable to access accuvio website. about 2 hours
Oct 06, 2025
12:35 PM EDT
 Major BoardDocs - Clients are experiencing latency in BoardDocs about 4 hours
Oct 05, 2025
01:52 AM EDT
 Major Service Outage Affecting Multiple Products in the US region about 1 hour
Sep 24, 2025
11:37 AM EDT
 Major Diligent Contact Center - Users are unable to contact the Support Team through the UK phone line 19 minutes
Sep 19, 2025
01:02 PM EDT
 Major Third Party Manager - Users Are Unable to Access the US Region about 8 hours
Sep 08, 2025
12:41 PM EDT
 Major Reports - GovCloud Users Are Facing Difficulties Accessing The Site about 7 hours
Sep 08, 2025
12:24 PM EDT
 Major BoardDocs - Clients experiencing heavy latency when attempting to access the service about 8 hours
Aug 28, 2025
02:21 AM EDT
 Major Platform - Access issues with Assessments app in Japan region about 8 hours
Aug 26, 2025
11:23 AM EDT
 Major Service Disruption - help.diligent.com is Currently Inaccessible 30 minutes
Sign up to check more outage history

Diligent problems reported by users

  • Log in and receiving "An unexpected error occurred. Please refresh the page and try again later." Can not do anything

  • Board & Leadership - Boards

    I was using Diligent Boards but then started getting the following message An unexpected error occurred. Please try again later.

  • I cant get into the iOS app or to the web version of diligent, it is just swishing as if its trying to start but doesn't

  • Can’t log into director log in

  • Keep getting Connectivity issue message when I synch documents in Reading Room

  • Diligent Boards is not loading - can't access any current books.

  • Same problem - I was in the middle of uploading and was kicked out. Now cannot even log in - message is "The service encountered an unexpected error". Trying to get in touch with support but am number 62 in the queue.

  • I am unable to login to Boards Australia. I keep getting error message "The service encountered an unexpected error" and "User name not recognized or password incorrect". I was just on diligent this afternoon

  • Boards will not load at all

  • SIte won't load. Saying there is an error

  • App kicked me off. No longer recognizing my PW

Diligent scheduled maintenances

IsDown aggregates scheduled maintenances for Diligent. Currently, there are 4 more maintenances scheduled.

  • Oct 10 2025
    Maintenance Advisory - Entities in All Regions

    Scheduled for October 10, 2025 at 09:00 PM EDT · until 05:00 AM EDT

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Oct 10 2025
    Maintenance Advisory - BoardEffect in the US Region

    Scheduled for October 10, 2025 at 10:00 PM EDT · until 10:00 PM EDT

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Oct 13 2025
    Maintenance Advisory - Robots Service in GovCloud US (Federal, SLED, 3)

    Scheduled for October 13, 2025 at 10:30 PM EDT · until 12:30 AM EDT

    Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to ...

Diligent status page - All services & components

Component Status
Board & Leadership - Boards OK
Board & Leadership - Messenger OK
Board & Leadership - Minutes OK
Board & Leadership - Questionnaires OK
Board & Leadership - Secure File Sharing OK
Board & Leadership - BoardPacks OK
Board & Leadership - Directorpoint OK
Board & Leadership - Workflow OK
Board & Leadership - Virtualboardroom OK
Board & Leadership - Boardpaq OK
Compliance - COI Risk Manager OK
Compliance - Third-Party Manager OK
Compliance - Policy Manager OK
Compliance - Incident Manager OK
Compliance - Compliance Wave OK
Data and Intelligence - Compensation & Governance Intel (CgLytics) OK
Data and Intelligence - Diligent Governance Intel (Manzama) OK
Data and Intelligence - Diligent Market Intelligence OK
Load All 40 Components

Diligent Related Services & Alternatives

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Finalsite

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Meraki

Meraki

OK
0 incidents in the last 30 days
CSIU

CSIU

OK
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KnowBe4

KnowBe4

OK
0 incidents in the last 30 days
HappyFox

HappyFox

OK
0 incidents in the last 30 days
ExamSoft

ExamSoft

OK
0 incidents in the last 30 days
Raptor Technology

Raptor Technology

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Asana

Asana

OK
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Keeper

Keeper

OK
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LanSchool

LanSchool

OK
0 incidents in the last 30 days

Secure board management and messaging platform tailored for governance communication across different global regions.

Monitoring Diligent since April 2024

Tracking 378 Diligent services and regions

50 incidents in 2025

Diligent outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
1 outage
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
1 outage
6
Oct 06, 2025
1 outage
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
1 outage
9
Oct 09, 2025
1 outage
10
Oct 10, 2025
No Outages
11
Oct 11, 2025
No Outages
12
13
14
15
16
17
18

Number of Incidents

6 issues

Last incident

2 days ago

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Frequently Asked Questions

Is Diligent down today?

Diligent is down. You can check Diligent status and incident details on the top of the page. IsDown continuously monitors Diligent official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Diligent status?

Diligent seems to be having problems. You can check Diligent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Diligent outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Diligent down today or just slow?

Yes, Diligent might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Diligent outages detected?

IsDown monitors the Diligent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Diligent having an outage right now?

Diligent last outage was on October 09, 2025 with the title "BoardEffect - Users Are Unexpectedly Being Logged Out in the US region"

Diligent down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Diligent is down?

Why use IsDown to monitor Diligent instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Diligent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Diligent?

IsDown and DownDetector help users determine if Diligent is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Diligent's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Diligent status changes?

IsDown offers an easy way to monitor Diligent with maximum flexibility

Major Outages Notifications

IsDown monitors Diligent for major outages. A major outage is when Diligent experiences a critical issue that severely affects one or more services/regions. When Diligent marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Diligent status page for minor outages. A minor outage is when Diligent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Diligent status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Diligent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Diligent and all their 378 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Diligent and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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