Diligent status updated

Diligent Status. Is Diligent Down?

Check if Diligent is down, official outages, user-reported issues, and outages map.

Is Diligent down right now?

Diligent is working normally

IsDown checked Diligent status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Diligent status data from official sources and user reports.

Gainsight-Salesforce Incident Update

started about 1 month ago
Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector. Dili...
Check details & latest updates

Diligent not working for you?

Diligent service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Diligent Outage Map

View Diligent Reports Map

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User reports for Diligent

See what users are saying about Diligent issues that impacted them and how they are affected by the outage.

  • Jessica - Moving slowly, crashing when saving updates..

  • Emma - Log in and receiving "An unexpected error occurred. Please refresh the page and try again later." Can not do anything.

  • Alison - I was using Diligent Boards but then started getting the following message An unexpected error occurred. Please try again later. .

    Board & Leadership - Boards

  • Fiona - I cant get into the iOS app or to the web version of diligent, it is just swishing as if its trying to start but doesn't.

  • M - Can’t log into director log in .

  • Lesley - Keep getting Connectivity issue message when I synch documents in Reading Room.

  • Emma - Diligent Boards is not loading - can't access any current books. .

  • Dee - Same problem - I was in the middle of uploading and was kicked out. Now cannot even log in - message is "The service encountered an unexpected error". Trying to get in touch with support but am number 62 in the queue..

  • Jenny - I am unable to login to Boards Australia. I keep getting error message "The service encountered an unexpected error" and "User name not recognized or password incorrect". I was just on diligent this afternoon.

  • Indi - Boards will not load at all.

  • Kattie - SIte won't load. Saying there is an error.

  • Barbara - App kicked me off. No longer recognizing my PW.

Diligent outages and downtime history

IsDown has tracked 285 incidents since started monitoring Diligent status in April 2024. We collect data from 5200+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Diligent outages and also issues that we're started by a spike in crowdsource reports.

Major about 3 hours
Equity - Users are unable to access the application in the US region
Dec 23, 2025 at 02:45 PM
Major about 1 hour
BoardDocs - Site Inaccessible for Users in the US Region
Nov 25, 2025 at 04:57 PM
Major about 4 hours
BoardEffect - Site is inaccessible for iOS devices in the UK region
Nov 23, 2025 at 06:16 PM
Major about 5 hours
Community - Some Community Sites are Unavailable
Nov 19, 2025 at 05:45 PM
Major 42 minutes
Entities - Site is inaccessible in CA region
Nov 18, 2025 at 02:56 PM
Major about 2 hours
Intermittent Service Degradation Affecting Multiple Products
Nov 18, 2025 at 01:24 PM
Major about 3 hours
Messenger – Web Portal Access Issues In AUS Region
Nov 11, 2025 at 03:28 AM
Major 20 minutes
Community - All AWS Community Sites are Unavailable in the US Region
Oct 24, 2025 at 05:54 PM
Major about 6 hours
Community - All AWS Community Sites are Unavailable in the US Region
Oct 23, 2025 at 09:09 PM
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Diligent scheduled maintenances

IsDown aggregates scheduled maintenances for Diligent. Currently, there are 1 more maintenances scheduled.

  • Jan 17 2026
    Maintenance Advisory - Entities in the UK Region

    Scheduled for January 17, 2026 at 08:00 AM UTC · until 12:00 PM UTC


    Services/Location: Entities in Europe - UK Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for ...

Diligent components or services current status

Component Status Details
Board & Leadership - BoardPacks status OK View details
Board & Leadership - Boardpaq status OK View details
Board & Leadership - Boards status OK View details
Board & Leadership - Directorpoint status OK View details
Board & Leadership - Messenger status OK View details
Board & Leadership - Minutes status OK View details
Board & Leadership - Questionnaires status OK View details
Board & Leadership - Secure File Sharing status OK View details
Board & Leadership - Virtualboardroom status OK View details
Board & Leadership - Workflow status OK View details
Compliance - COI Risk Manager status OK View details
Compliance - Compliance Wave status OK View details
Compliance - Incident Manager status OK View details
Compliance - Policy Manager status OK View details
Compliance - Third-Party Manager status OK View details
Data and Intelligence - Compensation & Governance Intel (CgLytics) status OK View details
Data and Intelligence - Diligent Governance Intel (Manzama) status OK View details
Data and Intelligence - Diligent Market Intelligence status OK View details
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How to monitor the status of Diligent and all your dependencies?

IsDown is a status page aggregator that monitors if Diligent and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Diligent, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Diligent?

IsDown monitors Diligent health in almost real-time

Every few minutes we go to the status page of Diligent (and 5,200+ other services) and check if they are experiencing issues. We collect the status and outage information of Diligent's 378 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Diligent, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Diligent and other services.

One status page to monitor all your external dependencies

What you get when monitoring Diligent with IsDown

Track Diligent incidents and downtimes by severity

IsDown checks Diligent official status page for major/minor outages or downtimes. A major outage is when Diligent experiences a critical issue that severely affects one or more services/regions. A minor incident is when Diligent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Diligent outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Diligent

Diligent and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Diligent outages and downtimes

IsDown collects all information from the outages published in Diligent status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Diligent maintenance events

Diligent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Diligent outages that impact your business

IsDown monitors Diligent and all their 378 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Diligent but also 5,200 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Diligent and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Diligent and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Diligent or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Diligent and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Diligent or other services

Send outage information from Diligent and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Diligent and 5,200 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Diligent and other services to your tools

Share Diligent status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Diligent down?'

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Share Diligent status in your status page

Diligent Downdetector vs IsDown

Need similar to Downdetector Diligent alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Diligent outages, IsDown monitors Diligent's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Diligent status page monitoring with real-time incident details.
Monitor 5,200+ services including Diligent in a single dashboard.
Instant Diligent outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Diligent official status and user-reported issues.
Maintenance feed for Diligent
Granular alerts filtering by Diligent components and regions.
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Frequently Asked Questions

Is Diligent down today?

Diligent isn't down. You can check Diligent status and incident details on the top of the page. IsDown continuously monitors Diligent official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Diligent status?

Diligent is currently operational. You can check Diligent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Diligent outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Diligent down today or just slow?

Yes, Diligent might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Diligent outages detected?

IsDown monitors the Diligent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Diligent having an outage right now?

Diligent last outage was on December 23, 2025 with the title "Equity - Users are unable to access the application in the US region"

How to check if Diligent is down?

Why use IsDown to monitor Diligent instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Diligent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Diligent?

IsDown and DownDetector help users determine if Diligent is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Diligent's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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