Check if Diligent is down, recent outages, user-reported issues, and outages map.
Diligent is working normally
Last checked from Diligent's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 257 incidents since started monitoring Diligent status in April 2024. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
10 days ago · lasted about 2 hours
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.
11 days ago · lasted 28 minutes
3PM EU is inaccessible for all customers in the EU
12 days ago · lasted about 1 hour
Users for some sites are unable to access Community from direct links and the Diligent One Launchpad
We've tracked and collected 257 incidents since started monitoring Diligent status
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Emma
Log in and receiving "An unexpected error occurred. Please refresh the page and try again later." Can not do anything
Alison
I was using Diligent Boards but then started getting the following message An unexpected error occurred. Please try again later.
Fiona
I cant get into the iOS app or to the web version of diligent, it is just swishing as if its trying to start but doesn't
M
Can’t log into director log in
Lesley
Keep getting Connectivity issue message when I synch documents in Reading Room
Emma
Diligent Boards is not loading - can't access any current books.
Dee
Same problem - I was in the middle of uploading and was kicked out. Now cannot even log in - message is "The service encountered an unexpected error". Trying to get in touch with support but am number 62 in the queue.
Jenny
I am unable to login to Boards Australia. I keep getting error message "The service encountered an unexpected error" and "User name not recognized or password incorrect". I was just on diligent this afternoon
Indi
Boards will not load at all
Kattie
SIte won't load. Saying there is an error
Barbara
App kicked me off. No longer recognizing my PW
IsDown aggregates scheduled maintenances for Diligent. Currently, there are 6 more maintenances scheduled.
Scheduled for August 25, 2025 at 09:00 AM CEST · until 11:00 AM CEST
Services/Location:
BoardEffect in Europe - Germany Region
Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window. ...
Scheduled for August 26, 2025 at 04:30 AM CEST · until 06:30 AM CEST
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to ...
Scheduled for August 26, 2025 at 08:00 AM CEST · until 10:00 AM CEST
Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to ...
Stay Ahead of Diligent Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with Diligent
Diligent isn't down. You can check Diligent status and incident details on the top of the page. IsDown continuously monitors Diligent official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Diligent is currently operational. You can check Diligent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Diligent being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Diligent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Diligent last outage was on August 14, 2025 with the title "Maintenance Advisory - Highbond Audit (South America - Brazil)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Diligent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Diligent with maximum flexibility
IsDown monitors Diligent for major outages. A major outage is when Diligent experiences a critical issue that severely affects one or more services/regions. When Diligent marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Diligent status page for minor outages. A minor outage is when Diligent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Diligent status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Diligent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Diligent and all their 378 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Diligent and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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