Diligent status updated
Diligent is working normally
This chart shows the number of user-reported issues for Diligent service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Diligent is down. The map shows recent Diligent outages from around the world.
Diligent Outage MapSee what users report when Diligent is down and how Diligent outages affect them.
Scott - Receive "We’re sorry, but a program error occurred An unexpected error has occurred. Please return to the previous page and select the Help menu to contact our Support team. In your Support ticket, please include a brief description of what you were doing when the error occurred, your project ro....
HighBond Audit is not available in Canada at the moment..
CMS - Boarddocs is very slow and/or won't open..
In the last 90 days, Diligent had 16 incidents (14 major outages and 2 minor incidents) with a median duration of 1 hour 41 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Diligent status history below. IsDown detects when Diligent is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
There is an issue impacting Outlook users, where email notifications may be delayed or not delive...
|
Jan 23, 2026 at 02:06 AM UTC
|
about 6 hours |
|
3PM is unavailable for users in the EU region.
|
Jan 22, 2026 at 06:07 PM UTC
|
38 minutes |
|
Customers are experiencing heavy latency when attempting to use the application.
|
Jan 14, 2026 at 05:47 PM UTC
|
34 minutes |
|
Users are experiencing service degradation in the US region. We are currently investigating. Than...
|
Jan 12, 2026 at 03:33 PM UTC
|
about 2 hours |
|
Forms and workflows in TPM is not accessible in EU region.
|
Jan 08, 2026 at 12:01 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jan 07, 2026 at 08:54 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jan 06, 2026 at 06:19 PM UTC
|
about 1 hour |
|
Users are unable to access the application in the US region. We are currently investigating. Than...
|
Jan 05, 2026 at 02:55 PM UTC
|
31 minutes |
|
Users are unable to access the application in the US region. Investigation is ongoing. Thank you ...
|
Dec 23, 2025 at 02:45 PM UTC
|
about 3 hours |
|
Diligent is actively monitoring a security incident involving Gainsight, a third-party software p...
|
Nov 26, 2025 at 07:25 PM UTC
|
about 2 months |
Check upcoming Diligent maintenance windows. 1 scheduled maintenances may affect Diligent status.
Scheduled for January 27, 2026 at 02:30 AM UTC · until 05:30 AM UTC
Services/Location:
Robots Service in GovCloud US (Federal, SLED, 3)
Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time wi...
Check if any Diligent component is down. View the current status of 58 services and regions.
IsDown has monitored Diligent continuously since April 2024, tracking this Team Collaboration for 1 year. Over that time, we've documented 293 outages and incidents, averaging 14.0 per month.
We monitor Diligent's official status page across 378 components organized into 58 groups. IsDown interprets Diligent statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Diligent is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Diligent status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Diligent's status page every few minutes, across all 378 components. We combine official status data with user reports to detect when Diligent is down, often before the vendor announces it.
When Diligent status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Diligent official status page for major/minor outages or downtimes. A major outage is when Diligent experiences a critical issue that severely affects one or more services/regions. A minor incident is when Diligent experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Diligent outage, we send you an alert and update your dashboard and status page.
Diligent and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Diligent status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Diligent publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Diligent and all their 378 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Diligent is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Diligent health alongside all your other vendors in a single view.
Get notified when Diligent is down. Filter by severity to skip noise.
Route Diligent outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Diligent service status with your team or customers on a branded page.
Looking for Diligent outage alerts like Downdetector? IsDown monitors Diligent's official status page for verified incident data, not just user reports. Know exactly when Diligent is down, which components are affected, and when service health is restored. Here's why official Diligent status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Diligent status page monitoring. Know when Diligent is down with real time incident details. | ||
| Monitor 5,450+ services including Diligent in a single dashboard. | ||
| Instant Diligent outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Diligent official status plus user reports for early outage detection. | ||
| Maintenance feed for Diligent | ||
| Granular alerts filtering by Diligent components and regions. |
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Diligent isn't down. You can check Diligent status and incident details on the top of the page. IsDown continuously monitors Diligent official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Diligent is currently operational. You can check Diligent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Diligent being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Diligent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Diligent last outage was on January 23, 2026 with the title "Email Notification Degradation for Outlook Users"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Diligent and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Diligent is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Diligent's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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