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Outage in Diligent

Messenger - Service Unavailable - Australia

Resolved Major
August 20, 2026 - Started 4 days ago - Lasted 11 minutes
Official incident page

Incident Report

Summary AI Generated

Diligent Messenger experienced an 11-minute outage affecting users in the Asia Pacific (Australia) region, preventing access to the service. Engineers quickly identified the issue and implemented a fix, which was monitored before the incident was confirmed resolved.

We are currently experiencing an outage that is preventing users from accessing our service. Our engineers are currently investigating. Thank you for your understanding and patience!

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/20/2026 06:03AM

This incident has been resolved.

MONITORING 4 days ago - at 08/20/2026 05:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 08/20/2026 05:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 08/20/2026 05:53AM

We are currently experiencing an outage that is preventing users from accessing our service. Our engineers are currently investigating. Thank you for your understanding and patience!

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