Outage in Displayr

Unable to edit or view documents in Displayr

Resolved Major
December 25, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue. Users are unable to edit or view documents. We have identified a database issue and are investigating further.
Components affected
Displayr app.displayr.com

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/25/2025 08:07PM

Australia East is fully functioning. A Displayr release with a permanent fix has now been released to all regions.

The incident is resolved.

INVESTIGATING 13 days ago - at 12/25/2025 07:04PM

We have identified the root cause of the issue and are preparing a new release of Displayr with a permanent fix. We expect the release to occur within 60 minutes.

INVESTIGATING 13 days ago - at 12/25/2025 06:36PM

We have identified the issue with the database and are making a temporary fix to allow users to edit documents. We expect to have a temporary fix available within 30 minutes.

INVESTIGATING 13 days ago - at 12/25/2025 06:10PM

We are currently investigating this issue. Users are unable to edit or view documents. We have identified a database issue and are investigating further.

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