Outage in DNSFilter

Dashboard Login Failure - Resolved

Resolved Major
May 27, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.
Components affected
DNSFilter Front End UI
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/27/2025 05:09PM

This incident has been resolved.

MONITORING 1 day ago - at 05/27/2025 02:50PM

The Third-party system that we are working with has identified and fixed the issue and they are currently in a monitoring state.

MONITORING 1 day ago - at 05/27/2025 02:17PM

We've implemented a fix and are now monitoring the results. Our investigation confirmed that this incident is tied to a third-party system, and we're currently engaging directly with their support team to achieve full resolution.

INVESTIGATING 1 day ago - at 05/27/2025 01:47PM

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible.

DNS resolution is operating normally.

Latest DNSFilter outages

Delays processing query log messaging - 17 days ago
Increased Latency in FRA region - 22 days ago
Increased Latency in FRA region - 28 days ago
DNS Resolution is Down - Investigating - EMEA - 30 days ago
Dashboard - Query Log processing delays - about 2 months ago

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