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Outage in DNSFilter

Dashboard Login Failure - Resolved

Resolved Major
May 27, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.
Components affected
DNSFilter Front End UI

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/27/2025 05:09PM

This incident has been resolved.

MONITORING 11 months ago - at 05/27/2025 02:50PM

The Third-party system that we are working with has identified and fixed the issue and they are currently in a monitoring state.

MONITORING 11 months ago - at 05/27/2025 02:17PM

We've implemented a fix and are now monitoring the results. Our investigation confirmed that this incident is tied to a third-party system, and we're currently engaging directly with their support team to achieve full resolution.

INVESTIGATING 11 months ago - at 05/27/2025 01:47PM

Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible.

DNS resolution is operating normally.

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Local Domains Resolving to Unknown Block Page - 7 months ago

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