DNSFilter experienced DNS resolution failures in their NYC region, affecting North America services for 3.3 hours. The engineering team identified the issue and temporarily redirected traffic to the closest available region to restore performance. The incident was resolved by shifting traffic back to the NYC region once the underlying issue was fixed.
This incident is now resolved. We have now shifted traffic back to the NYC region.
Traffic redirection has been completed, and we’ve shifted traffic to the closest available region. Performance should now be returning to normal, if it hasn’t stabilized already. We will continue to monitor closely to ensure stability.
Our Engineering team has identified an issue that has caused DNS resolution failure observed in our NYC region and is actively working to implement a fix to remediate and restore services. Updated status will be provided as soon as possible.
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