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Outage in DNSFilter

Investigating Dashboard & Insights Data Display Issues

Resolved Minor
May 11, 2026 - Started about 1 month ago - Lasted 34 minutes
Official incident page

Incident Report

Summary AI Generated

DNSFilter experienced a 34-minute outage affecting the Home Dashboard and Insights pages, which failed to display data, and the Site Deployment page showed "Failed to Load QPS" error messages. The company identified the root cause and implemented a fix, restoring normal functionality to all affected front-end UI components. DNS resolution and filtering services remained operational throughout the incident.

Customers may experience issues with the Home Dashboard and Insights pages not displaying data. Additionally, the Site Deployment page may show a “Failed to Load QPS” error message. We have identified the root cause of the issue and are actively working on implementing a fix. DNS Resolution and Filtering are NOT affected.
Components affected
DNSFilter Front End UI

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RESOLVED about 1 month ago - at 05/11/2026 03:10PM

The issue impacting the Home Dashboard and Insights pages, as well as the “Failed to Load QPS” error message on the Site Deployment page, has been resolved. Functionality has returned to normal operation.

If you continue to experience any issues, please reach out to our Support team for further assistance.

IDENTIFIED about 1 month ago - at 05/11/2026 02:37PM

Customers may experience issues with the Home Dashboard and Insights pages not displaying data. Additionally, the Site Deployment page may show a “Failed to Load QPS” error message.

We have identified the root cause of the issue and are actively working on implementing a fix.

DNS Resolution and Filtering are NOT affected.

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