Outage in DNSimple

URL Redirector outage for HTTPS sources

Resolved Major

June 10, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue with the SSL chain that our Redirector service uses for the most recent Let's Encrypt SSL certificates. This issue only impacts domains with URL redirects with HTTPS sources and SSL certificates issued from June 6th onwards. This issue doesn't impact URL redirects with HTTP sources. Our team is actively engaged and will release a fixed certificate chain momentarily.

Components affected

DNSimple URL Redirector

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/10/2024 05:56PM

This incident has been resolved.

MONITORING almost 2 years ago - at 06/10/2024 04:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 06/10/2024 03:06PM

We have identified an issue with the SSL chain that our Redirector service uses for the most recent Let's Encrypt SSL certificates. This issue only impacts domains with URL redirects with HTTPS sources and SSL certificates issued from June 6th onwards. This issue doesn't impact URL redirects with HTTP sources.

Our team is actively engaged and will release a fixed certificate chain momentarily.

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