Outage in DNSimple
Resolution failures
Resolved MinorIncident Report
We received some reports about resolution failures in certain regions. We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 5 years ago - at 03/02/2021 08:28PM
All queries are now be handled properly across all regions. We will continue monitoring for the time being to ensure we have addressed all resolution issues.
IDENTIFIED
about 5 years ago - at 03/02/2021 08:02PM
The majority of queries are now be handled properly, however, we are still seeing occasional incorrectly cached results for queries sent to our DDoS defense layer. We are working to identify and address this caching issue.
IDENTIFIED
about 5 years ago - at 03/02/2021 07:26PM
We have stabilized DNS resolution except for ALIAS records, we are currently working on those. We will continue to provide updates as soon as we have them, but no later than 30 minutes from now.
IDENTIFIED
about 5 years ago - at 03/02/2021 06:46PM
We see a normalization of the traffic patterns and in most regions resolution is working properly again. We are still working on US east coast region, to implement a fix there. We will continue to provide updates as soon as we have them, but no later than 30 minutes from now.
IDENTIFIED
about 5 years ago - at 03/02/2021 06:15PM
We've completed the rollout of the mitigation to one region and the load is back to normal. We’re rolling out the same change to the other two affected regions.
INVESTIGATING
about 5 years ago - at 03/02/2021 05:44PM
We relentlessly continue working on identifying the cause of the SERVFAIL responses. We are implementing different measures to mitigate the traffic patterns that are causing this. We will continue to provide updates as soon as we have them, but no later than 30 minutes from now.
INVESTIGATING
about 5 years ago - at 03/02/2021 05:07PM
We continue working on identifying the cause of the SERVFAIL responses. We will continue to provide updates as soon as we have them, but no later than 30 minutes from now.
INVESTIGATING
about 5 years ago - at 03/02/2021 04:35PM
We continue to investigate sources of the high traffic volume that is leading to intermittent SERVFAIL responses on affected regions. We will provide updates as soon as we have them, but no later than 30 minutes from now.
INVESTIGATING
about 5 years ago - at 03/02/2021 03:58PM
We are experiencing a high query load in some regions which results in SERVFAIL on most DNS queries within the affected regions. We will provide updates as soon as we have them, but no later than 30 minutes from now.
INVESTIGATING
about 5 years ago - at 03/02/2021 03:27PM
We are all hands on deck continuing investigating the cause of the problem. You can expect the next update within the next 30 minutes.
INVESTIGATING
about 5 years ago - at 03/02/2021 02:49PM
We are continuing to investigate this issue.
INVESTIGATING
about 5 years ago - at 03/02/2021 02:40PM
We received some reports about resolution failures in certain regions. We are currently investigating this issue.
Latest DNSimple outages
Delay in Zone Updates - 28 days ago
Intermittent network failures in FRA region - about 1 month ago
Intermittent DNS Resolution for Certain ALIAS Records - about 1 month ago
Infrastructure Instability - about 2 months ago
Delay in Zone Updates - about 2 months ago
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