Outage in DoControl

Partial Service Disruption – Login & GraphQL API

Resolved Major

March 10, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a partial service disruption affecting the GraphQL (GQL) API. Some users may encounter intermittent failures or delays when attempting to get responses related to permissions and settings when making GraphQL requests. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience.

Components affected

DoControl Graphql Api

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/10/2026 05:10PM

We identified the issue and resolved it by updating one of our security policies. We will continue to monitor the system to ensure stability.

INVESTIGATING about 2 months ago - at 03/10/2026 04:10PM

We are currently experiencing a partial service disruption affecting the GraphQL (GQL) API. Some users may encounter intermittent failures or delays when attempting to get responses related to permissions and settings when making GraphQL requests.

Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available.

Thank you for your patience.

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