Marketplace MX outage

This incident has been resolved.

Full functionality has been recovered, we will keep monitoring.

Noa Notes is operational again, no delays in transcription expected.

Marketplace is no longer partial out but it's still unstable, degraded performance.

We continue to cooperate with infrastructure provider (AWS) on mitigating the issue.

Noa Notes' performance is affected, customers may expect significant delays in transcription.

We keep working with AWS Support on mitigating the issue.

We have decided to temporarily shutdown Marketplace (patient part of service) to preserve full functionality for professionals using our SaaS.

We keep in contact with AWS to mitigate issue as fast as possible.

We are being impacted by AWS N.Virginia region outage, we keep working to limit impact on customers - services are still unstable.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.