Outage in Doctolib

Components impacted: Phone Assistant

Resolved Major

April 22, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/22/2026 09:45AM

The performance incident affecting the following component has been fully resolved.

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

MONITORING 9 days ago - at 04/22/2026 09:16AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 04/22/2026 08:53AM

The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

INVESTIGATING 9 days ago - at 04/22/2026 08:45AM

We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

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