Outage in Doctolib

Phone assistant slow answers or hangups; general latency degradation for all AI products

Resolved Minor

May 29, 2026 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

Incident Report

The cause of the performance issue affecting the following component has been identified. Corrective actions are underway to restore full performance. — Your Doctolib Team

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Latest Updates ( sorted recent to last )

RESOLVED about 21 hours ago - at 05/29/2026 12:43PM

The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

MONITORING about 21 hours ago - at 05/29/2026 12:38PM

Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team

IDENTIFIED about 22 hours ago - at 05/29/2026 12:12PM

The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

IDENTIFIED about 22 hours ago - at 05/29/2026 12:02PM

The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

IDENTIFIED about 22 hours ago - at 05/29/2026 11:42AM

The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

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