Outage in Doctolib
Phone assistant is not available for users in the old infrastructure
Resolved MinorIncident Report
Performance has returned to normal for the following component.
There is no longer any user impact. We are monitoring to ensure continued stability.
— Your Doctolib Team
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 01:07PM
The performance incident affecting the following component has been fully resolved:
All services are stable and operating normally.
We apologize for the inconvenience and thank you for your patience.
— Your Doctolib Team
MONITORING
about 1 month ago - at 06/23/2026 12:58PM
Performance has returned to normal for the following component.
There is no longer any user impact. We are monitoring to ensure continued stability.
— Your Doctolib Team
Latest Doctolib outages
High error on Consultation Assistant - 17 days ago
20k Users (source SENTRY) can't use DDV - about 1 month ago
Phone assistant is not answering calls for patients. No impact on Pro side - about 1 month ago
Components impacted: Phone Assistant - 2 months ago
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