Outage in DocuSign

Customers whose CLM merge templates that use relative xpaths pointing to the root element of their XML may experience issues. IM-39985

Resolved Minor
June 20, 2024 - Started 7 days ago - Lasted about 1 hour
Official incident page

Need to monitor DocuSign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DocuSign, and never miss an outage again.
Start Free Trial

Outage Details

The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 06/20/2024 05:08PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 06/20/2024 04:39PM

The issue is mitigated for all environments except for EU21. We're still working on a fix for EU21.

IDENTIFIED 7 days ago - at 06/20/2024 03:46PM

The issue has been identified and a fix is being implemented.

Everything you need to monitor all your vendors' statuses

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3191 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime