Check if DocuSign EU21 is down, recent outages, user-reported issues, and outages map.
DocuSign EU21 is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more DocuSign status data.
IsDown has tracked 6 incidents for DocuSign EU21 since started monitoring DocuSign status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 28, 2025
09:52 AM EDT
|
Minor | Customers may have seen errors in the Web API for Content, Upload , Wins design, or Download (DIR... | 34 minutes |
Sep 24, 2025
12:49 PM EDT
|
Minor | Customers may experience intermittent timeout errors when trying to execute workflows (DIRCA-3456) | about 5 hours |
Sep 19, 2025
05:24 AM EDT
|
Minor | CLM Prod: Some users may be experience intermittent issues logging in. We're also aware of an iss... | about 4 hours |
Aug 06, 2025
08:59 AM EDT
|
Major | CLM: Some users may experience issues accessing CLM or errors making calls to the Members API (DI... | about 4 hours |
Jul 14, 2025
02:35 PM EDT
|
Minor | CLM Prod: Some customers using public eForms may see an error navigating captcha (DIRCA-2932) | about 5 hours |
May 22, 2025
11:09 AM EDT
|
Minor | CLM Prod: Customers attempting to generate a document from Salesforce are being incorrectly redir... | about 2 hours |
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Monitoring DocuSign since February 2023
EU21 is part of DocuSign. Check the DocuSign's status.
6 incidents in 2025
Number of Incidents
3 issues
Last incident
13 days ago
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DocuSign EU21 isn't down. You can check DocuSign EU21 status and incident details on the top of the page. IsDown continuously monitors DocuSign EU21 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DocuSign EU21 is currently operational. You can check DocuSign EU21 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DocuSign EU21 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DocuSign EU21 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DocuSign EU21 last outage was on September 28, 2025 with the title "Customers may have seen errors in the Web API for Content, Upload , Wins design, or Download (DIRCA-3482)"
IsDown and DownDetector help users determine if DocuSign is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DocuSign's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DocuSign with maximum flexibility
IsDown monitors EU21 for major outages. A major outage is when EU21 experiences a critical issue that severely affects one or more services/regions. When DocuSign marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DocuSign status page for minor outages. A minor outage is when EU21 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DocuSign status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DocuSign publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DocuSign and all their 46 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DocuSign and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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