Outage in DoiT

Incorrect Billing Data for AWS Saving Plans in June 2024 Invoices Detected

Resolved Minor

July 05, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified an issue impacting a subset of AWS customers concerning the cost type of SPs in their June 2024 invoices.

Components affected

DoiT Cloud Cost Analytics

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/06/2024 11:11AM

The issue has been resolved, and we will be issuing new invoices to our affected customers.

INVESTIGATING over 1 year ago - at 07/05/2024 05:08PM

We have identified an issue impacting a subset of AWS customers concerning the cost type of SPs in their June 2024 invoices.

Latest DoiT outages

SSO login problem - about 1 year ago

Digest emails not being delivered - about 1 year ago

GCP Billing and Invoicing Issue - December 2024 - about 1 year ago

Issue with editing Billing Profiles & Paying Invoices - about 1 year ago

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