Outage in DonorDrive

Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally.

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are aware of intermittent connectivity issues affecting DonorDrive. This appears to be caused by a widespread problem with Cloudflare and specifically ,the CDN. We are working with their support personnel to assist in rectification.
Components affected
DonorDrive Admin DonorDrive Sites

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 08:10PM

Cloudflare has implemented a fix for the upstream issue that caused intermittent errors earlier today. DonorDrive services are now fully operational. We’ll continue to monitor performance closely to ensure ongoing reliability.

Thank you for your patience during this disruption.

MONITORING about 2 months ago - at 11/18/2025 03:38PM

According to the Cloudflare website, https://www.cloudflarestatus.com, a fix has been implemented and we are seeing the Bonterra Tech applications coming back online accordingly.
We will continue to update this page with appropriate information to keep you apprised of progress towards the full return to normal service.

INVESTIGATING about 2 months ago - at 11/18/2025 01:56PM

We continue to rely on Cloudflare to resolve this issue - updates from them directly are available here: https://www.cloudflarestatus.com/.

INVESTIGATING about 2 months ago - at 11/18/2025 12:53PM

We are aware of intermittent connectivity issues affecting DonorDrive. This appears to be caused by a widespread problem with Cloudflare and specifically ,the CDN. We are working with their support personnel to assist in rectification.

Latest DonorDrive outages

Support Portal Maintenance - about 1 year ago
7-14-2024 PayPal Outage - over 1 year ago

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