Outage in DonorPerfect

Email Service Delays

Resolved Minor
September 12, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our email service for DonorPerfect and Online Forms is experiencing some delays. We apologize for the inconvenience. We'll update you here when the email flow has been stabilized.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 09/12/2022 09:58PM

Our team has implemented a fix and emails are now being sent. We will continue to monitor this issue until we are all clear. Thank you for your patience. We will keep you updated here!

IDENTIFIED almost 2 years ago - at 09/12/2022 08:06PM

We have identified the issue and are working to resolve it. There may be times when users are logged out over the next 3 hours as we implement a fix. Anyone who is logged out should be able to log back into DP immediately.

IDENTIFIED almost 2 years ago - at 09/12/2022 06:54PM

Our email service for DonorPerfect and Online Forms is experiencing some delays. We apologize for the inconvenience. We'll update you here when the email flow has been stabilized.

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