Outage in DonorPerfect
Intermittent Payment Processing Issues
Resolved Minor
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Outage Details
Components affected
DonorPerfect SafeSave Payments GatewayLatest Updates ( sorted recent to last )
This incident has been resolved. Thank you for being a DonorPerfect customer!
A fix has been implemented and we are monitoring the results.
Our payment processing vendor has reported that some clients could experience errors when attempting to process electronic payments. This would include transactions attempted in DP Online Forms, Instacharge, and Monthly Giving. We apologize for this inconvenience, and we have been notified that our partner's technicians are working on resolving the issue. We'll keep you updated as we receive updates from them.
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