Outage in DonorPerfect
Givecloud connection timing out
Resolved MinorIncident Report
We are currently investigating an issue that is causing timeouts when accessing the Givecloud Control Panel and Form Builder. At this time, we do not believe this issue is affecting donation forms or the ability for donors to make contributions. We will provide updates here as more information becomes available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/09/2026 02:00PM
This issue has been resolved. Access to the Givecloud Control Panel has been restored, and all services are operating normally. Thank you for your patience.
MONITORING
9 days ago - at 07/09/2026 01:06PM
A fix has been implemented, and we are now seeing successful Givecloud logins. We will continue to monitor the system to ensure the issue has been fully resolved and will provide any additional updates here. Thank you for your patience.
INVESTIGATING
9 days ago - at 07/09/2026 12:27PM
We are currently investigating an issue that is causing timeouts when accessing the Givecloud Control Panel and Form Builder. At this time, we do not believe this issue is affecting donation forms or the ability for donors to make contributions. We will provide updates here as more information becomes available. Thank you for your patience.
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