Outage in DoorDash
DoorDash outage
Resolved MajorIncident Report
Summary AI Generated
DoorDash experienced a major 2.2-hour outage affecting virtually all of its platform, including mobile apps, merchant and developer portals, ordering systems, delivery tracking, and Dasher tools. Users across customer, Dasher, and merchant roles were unable to log in or stay logged in, with widespread "something went wrong," 404, and connection errors rendering the platform completely unusable — some Dashers lost active orders mid-delivery and merchants could not receive orders on their tablets. A fix was identified and implemented around 8:35 AM PT, with full resolution confirmed at 9:22 AM PT.
We are aware of the issue and are currently investigating
Components affected
DoorDash Developer Portal DoorDash Merchant Portal DoorDash Merchant Tablet DoorDash Drive API DoorDash Mx Websites DoorDash Drive Order Fulfillment DoorDash Native Apps DoorDash Drive Delivery Tracking Page DoorDash Online Ordering (Storefront) DoorDash Orders DoorDash Menu Updates DoorDash Dasher Status Updates DoorDash Business Manager App DoorDash Catalog DoorDash InventoryLatest Updates ( sorted recent to last )
RESOLVED
40 minutes ago - at 06/16/2026 04:22PM
This incident has been resolved.
MONITORING
about 1 hour ago - at 06/16/2026 03:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 hour ago - at 06/16/2026 03:35PM
We have implemented the fix and are starting to see some recovery
IDENTIFIED
about 2 hours ago - at 06/16/2026 03:03PM
We have identified a fix and are working to implement
IDENTIFIED
about 2 hours ago - at 06/16/2026 02:33PM
We are continuing to work on a fix for the issue
IDENTIFIED
about 3 hours ago - at 06/16/2026 02:18PM
The team identified the issue is continuing to look into a fix
INVESTIGATING
about 3 hours ago - at 06/16/2026 02:15PM
We are continuing to investigate this issue.
INVESTIGATING
about 3 hours ago - at 06/16/2026 02:14PM
We are aware of the issue and are currently investigating
source IsDown
Data missing causing app errors
Reports started 19 minutes before official outage was reported
Users report inability to log in and app crashes due to 'missing data' errors across various devices and browsers, indicating a potential server or database issue.
Latest DoorDash outages
Open API Order Health Impacted - about 1 month ago
Order Health Impacted - 2 months ago
Partial Order Health impacted - 2 months ago
Event logs outage - 3 months ago
Developer portal authentication issue - 6 months ago
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