Dovetail.com experienced intermittent 504 and 500 errors for 40 minutes due to a service provider issue, with users seeing "ERROR: Failed to contact the origin" messages. The service provider identified the problem at 8:09 UTC and implemented a fix. The website was restored to normal operation and continued to be monitored for stability.
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We have identified an issue with our service provider at 8:09 UTC and they have implemented a fix. u003chttps://dovetail.comu003e continues to experience intermittent 504s / 500s. You may see the message ERROR: Failed to contact the origin. We are working with the service provider to keep this incident updated, and we will send another update once the issue is fully resolved.
The service provider has implemented a fix, and we can see that the u003chttps://dovetail.comu003e website is no longer experiencing issues. We are continuing to monitor the situation and will provide another update at 9:15 UTC.
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