Outage in DRACOON

Degraded Performance of DRACOON Cloud

Resolved Minor
May 04, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue with DRACOON Cloud. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
Components affected
DRACOON Core Service DRACOON OAuth Service DRACOON Mediaserver
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/04/2023 12:14PM

The issue with DRACOON Cloud has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

IDENTIFIED over 1 year ago - at 05/04/2023 08:50AM

We have identified the issue with DRACOON Cloud. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

INVESTIGATING over 1 year ago - at 05/04/2023 08:25AM

We are currently investigating an issue with DRACOON Cloud. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

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Outage of DRACOON Cloud - about 2 months ago

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