Outage in DRACOON

Outage of datacenter

Resolved Major
April 02, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with our datacenter. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
Components affected
DRACOON Branding Service DRACOON Core Service DRACOON WebApp DRACOON OAuth Service DRACOON WebDAV DRACOON Mediaserver DRACOON SMS Service
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/02/2024 04:13PM

The issue with data center has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

MONITORING 8 months ago - at 04/02/2024 03:37PM

The issue with our data center has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.

IDENTIFIED 8 months ago - at 04/02/2024 02:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 04/02/2024 02:40PM

We have identified the issue with our datacenter. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

INVESTIGATING 8 months ago - at 04/02/2024 02:38PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 04/02/2024 02:21PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 04/02/2024 02:20PM

We are currently investigating an issue with our datacenter. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

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