Outage in DRACOON

Outage of DRACOON Cloud

Resolved Major
September 27, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with our DRACOON Cloud. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
Components affected
DRACOON Branding Service DRACOON Core Service DRACOON WebApp DRACOON OAuth Service DRACOON WebDAV
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/27/2024 09:39AM

The issue with our DRACOON Cloud has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

MONITORING about 2 months ago - at 09/27/2024 08:58AM

The issue with our DRACOON Cloud has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.

IDENTIFIED about 2 months ago - at 09/27/2024 08:50AM

We have identified the issue with our DRACOON Cloud. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

INVESTIGATING about 2 months ago - at 09/27/2024 08:29AM

We are currently investigating an issue with our DRACOON Cloud. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

Latest DRACOON outages

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Degraded Performance of Storage Server (Upload) - 28 days ago
Degraded Performance of File Uploads - about 1 month ago
Degraded Performance of SMS feature - about 2 months ago

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