Outage in Dragon (US)
Possible Intermittent Analytics Impact
Resolved MinorIncident Report
Summary AI Generated
Dragon's Nuance Healthcare Analytics service experienced intermittent issues for 19 hours due to a Microsoft Fabric/Power BI problem, causing Service Unavailable errors and delays when loading analytics. Some users found temporary relief by restarting the application and retrying operations. The incident was resolved after Microsoft's engineering teams completed their investigation.
Microsoft is currently aware of an intermittent analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating.
Current symptoms include:
-Service Unavailable errors
-Delays when loading analytics
At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation.
We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue.
Azure Status Link: https://azure.status.microsoft/en-us/status
Components affected
Dragon (US) Nuance Healthcare AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/19/2026 01:01PM
This incident has been resolved.
IDENTIFIED
7 days ago - at 05/18/2026 06:09PM
Microsoft is currently aware of an intermittent analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating.
Current symptoms include:
-Service Unavailable errors
-Delays when loading analytics
At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation.
We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue.
Azure Status Link: https://azure.status.microsoft/en-us/status
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