Outage in Drata
Some service users and auditors unable to access their own tenant
Resolved MajorIncident Report
Summary AI Generated
Drata experienced a major incident where service users and auditors were unable to access their own tenant. The issue was identified as affecting some customers and prevented specific user types from accessing their accounts. The incident was resolved after 165.6 hours with a fix that was tested before implementation.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/29/2026 02:27PM
This incident has been resolved.
INVESTIGATING
23 days ago - at 05/22/2026 05:11PM
Fix is being tested.
INVESTIGATING
23 days ago - at 05/22/2026 04:58PM
We've identified an issue impacting some customers in which some users who have service user and auditor accounts are unable to access their own tenant. We are actively working on a fix.
INVESTIGATING
23 days ago - at 05/22/2026 04:56PM
We are currently investigating this issue.
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